Discrimination Against Deaf Employees | The Public Interest Law Center

A complaint alleged that UPS had illegally denied deaf employee Michael MacDonald reasonable accommodations for equal access to the workplace. The complaint alleged that UPS, a $58 billion company, denied Mr. MacDonald the accommodations of an American Sign Language (ASL) interpreter on numerous occasions for over a year.

This complaint asked the court to order UPS to promptly provide reasonable accommodations to Mr. MacDonald, including ASL interpretation; to develop and implement effective anti-discrimination policies and procedures to ensure all deaf employees and applicants receive access to ASL interpretation; and, to conduct mandatory training for all supervisors and Human Resources staff at the Philadelphia International Airport UPS facility regarding the provision of reasonable accommodations.

In August 2016, this matter was resolved to the satisfaction of all parties.

Case Progress

August 2016
This matter was resolved to the satisfaction of all parties.

March 2016
Defendant Files Response to our Complaint

November 2015
Lawsuit Seeks to end UPS’s Discriminatory Practice of Failing to Communicate with Deaf Employee

Case Progress

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